Frequently Asked Questions

Get quick answers to common questions about our wholesale program, ordering process, and product distribution. If you don't find what you're looking for, please contact our wholesale support team.

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How do I become a wholesale customer?

Simply register on our site. Once your account is verified, you’ll gain immediate access to our fast-ordering platform and exclusive wholesale pricing.

What is the minimum order requirement?

All orders must meet a minimum value of €250.

What are the payment terms?

First-time orders require payment upfront via bank transfer. Established accounts receive 30-day payment terms. We accept EUR, USD, GBP, and AUD.

How is shipping handled for international orders?

Orders ship within 3 working days with tracking provided. International customers are responsible for any customs duties, taxes, or import fees.

Can I sell OxyWholesale products on Amazon?

No. Selling on Amazon is prohibited across all global jurisdictions. MyoTape Limited and Oxygen Research Institute retain exclusive selling rights on all Amazon platforms.